I’ve been drinking tea for as long as I can remember, hot or cold, day or night, but it has to be Lipton or nothing. I did switch to Red Rose Tea for a while because my mother was collecting the little Wade figurines that they always have in the box along with the tea bags, but after a while I just got really tired of not having the full flavor of my good old Lipton bags.
Last time I did my grocery shopping I was pleased to find that they had Lipton tea bags on sale so I picked up several boxes, and I saved a good chunk of change in doing so. But when I came home and opened one of the boxes and put several of them in the boiling water, in order to make a picture of Iced tea, the bags more or less exploded, and made quite a mess of it all. So I tried again, and the same thing happened, that is when I looked on the side of the box and found the 1-800 number for their customer service department and gave them a call.
I have to say that they were very understanding and polite, I received a warm, sincere apology and was sent several coupons in the mail the next week for several free boxes of Lipton Tea Bags. Now that is what I call good customer service. Thanks Lipton!
