With money so tight, all the way around and across the board, as consumers we are all looking for ways to save money, while businesses are searching for ways to drum up business and bring our hard earned money into their bank accounts. Now don’t get me wrong, I’m not dissing anyone running a business, just stating a hard fact.
It seems that customer satisfaction surveys are a growing way for companies to hear how they are doing as well as finding ways to bring their current customers coming back. I don’t mind taking these surveys if there is something in it for me, not just the promise of being entered into some sweepstakes that the odds are completely stacked against me winning anything at all.
There are a few places that if you complete one of their customer satisfaction surveys that you will be given a code to write some where on your receipt so that you will receive some type of discount on your next purchase, those are surveys that I have no problem taking the time to complete. I always don’t mind a quick survey that only takes a few moments online since I’m on a computer some where most of the day. The kinds that I really refuse to complete are the kinds that come in the mail, no time for that and I don’t appreciate them junking up my mailbox with such trivial concerns.