At the moment I have Comcast cable and Comcast broadband Internet service at the house. It works well most of the time, but it does seem that about once or twice every quarter the service goes off for no apparent reason and stays off for several hours. A call to tech support only gets a standardized response that there are temporary outages in our area.Now, if I can’t get online and do my Internet stuff from home on my schedule, I want to know that there is a big problem somewhere – I want blood and guts kind of issues. A small plane crashed into the relay station or whatever they have (of course, the pilot walks away unhurt b the damage to the equipment is a terrible thing for them to have to rush around and replace). Just a mealy mouthed “temporary outage” is not satisfying.
Lots of things on my mind….