Customer service is very important to me.\u00a0 Good customer service even more so.\u00a0 However, on a recent trip to a local Italian restaurant my guests and I received less than desirable service.<\/p>\n
The restaurant knew it was a large party coming to eat dinner.\u00a0 When we arrived we had two waitresses but as soon as they saw the number of people they had the restaurant decided we only needed one waitress.\u00a0 A big mistake!\u00a0\u00a0 She was horrible.\u00a0 Three- quarters of our orders were all wrong; providing meat in the dishes that asked for no meat and no meat where meat was ordered.\u00a0 We had to ask for refills on all our drinks instead of the waitress noticing and refilling it automatically.\u00a0 We also had to wait a half an hour for our bills.\u00a0 The waitress had to re due our slips three times before they were right.\u00a0 I was baffled by the whole experience and had spread the word about boycotting this establishment.\u00a0 This comes after the owner even failed to mail me the restaurants apology as promised over the telephone.<\/p>\n","protected":false},"excerpt":{"rendered":"
Customer service is very important to me.\u00a0 Good customer service even more so.\u00a0 However, on a recent trip to a local Italian restaurant my guests and I received less than desirable service. The restaurant knew it was a large party coming to eat dinner.\u00a0 When we arrived we had two waitresses but as soon as … <\/p>\n